Skip to Content

Trials go paperless at DIFC Courts in regional first

Trials go paperless at DIFC Courts in regional first

February 7, 2018


DIFC Courts adopts the most globally advanced version of the e-bundling service, pioneering new online dispute resolution services
• All cases filed from 1st July 2018 will be paperless following adoption of electronic bundle technology

Dubai, United Arab Emirates; 7 February 2018: Dubai International Financial Centre (DIFC) Courts has become the first court in the Middle East to introduce a new secure cloud-based technology to allow court documents to be uploaded from anywhere in the world. The e-bundling service will enable judges, lawyers and courts staff to access case information in various formats, across multiple locations and share with numerous users.

Announced during the same week that Sheikh Hamdan Bin Mohammad Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai, said that Dubai will become completely paperless by 2021, the DIFC Courts joins the UK Supreme Court as one of only five court systems globally to adopt the electronic bundle (e-bundle) technology.

The e-bundling system is being introduced on 29th March 2018, affording lawyers and law firms a three-month transition period. DIFC Courts will schedule training seminars for the legal community, with full system adoption compulsory for new cases filed after 1st July 2018.

Amna Sultan Al Owais, Chief Executive & Registrar, DIFC Courts, said: “Complex transnational cases are the bread and butter of our court. Embracing technological advances and abandoning outdated processes will now enable court judges and international teams of lawyers to work together on evidence in the cloud whilst the case is still being heard in court in real time. This new innovative e-service will ensure DIFC Courts continues to create legal certainty for businesses in an era of technological disruption, with a faster and more connected way to access case information. The days of teams of lawyers bearing lever arch files will now be consigned to history.”

Developed by CaseLines, a UK-based leader in digital trial solutions, the e-bundle technology serves over 25,000 users globally and saves over 900,000 sheets of paper daily – enough paper to create a stack as high as the Burj Khalifa every ten days. It has a record of approximately 230,000 cases, with almost 63 million pages of evidence and records.

David Jackson, Director, CaseLines, said: “CaseLines has been transforming the way court systems operate, and we are delighted now to now be working with the DIFC Courts to improve court efficiency. Quick and convenient access to information has perhaps had the biggest influence on the way businesses run, especially for lawyers who need immediate secure access to masses of data within the legal sector where hordes of data need to be readily available. As well as saving approximately 200 trees per month and improving the productivity of administration staff bundle creation by 300 per cent, some of the practical innovations include CaseLines offers lawyers video streaming using a secure YouTube-style interface to show video evidence in court, along with audio and video conferencing from the digital case file, and automatic hyperlinking of evidence documents.”

The CaseLines system is a collaborative virtual structure that allows lawyers to build the evidence bundle for a hearing online, either from scratch, or by importing a draft bundle created in an existing Case Management System (CMS). It does not require software to be installed, and has world class security, to FIPS 199, FIPS 200 and ISO27001 standards.

Rita Jaballah, Partner, Al Tamimi & Co., said: “The new case management system has the potential to significantly improve the way we manage cases. Time is precious in litigation, and this user-friendly technology provides a seamless service that will allow us to work more efficiently and cost effectively with our teams, wherever we are situated in the world.”

In line with UAE Vision 2021 and the Dubai Smart Government initiative to develop a knowledge-based economy, the DIFC Courts’ adoption of the CaseLines e-bundle solution forms part of ongoing efforts to strengthen the accessibility of case documents. Last year, the Courts developed a mobile-friendly in-house Case Management System (CMS), connecting various departments and functions within the organisation and providing them with easy access to information.



Privacy Policy

The Dubai International Financial Centre Courts and all its affiliates are committed to preserve the confidentiality, integrity and availability of client data and personal information.

Dubai International Financial Centre Courts and all its affiliates employees, vendors, contract workers, shall follow Information Security Management System in all the processes and technology.

  1. DIFC Courts Top Management is committed to secure information of all our interested parties.
  2. Information security controls the policies, processes, and measures that are implemented by DIFC Courts in order to mitigate risks to an acceptable level, and to maximize opportunities in order to achieve its information security objectives.
  3. DIFC Courts and all its affiliates shall adopt a systematic approach to risk assessment and risk treatment.
  4. DIFC Courts is committed to provide information security awareness among team members and evaluate the competency of all its employees.
  5. DIFC Courts and all its affiliates shall protect personal information held by them in all its form.
  6. DIFC Courts and all its affiliates shall comply with all regulatory, legal and contractual requirements.
  7. DIFC Courts and all its affiliates shall provide a comprehensive Business Continuity Plan encompassing the locations within the scope of the ISMS.
  8. Information shall be made available to authorised persons as and when required.
  9. DIFC Courts Top Management is committed towards continual improvement in information security in all our processes through regular review of our information security management system.


The content of the DIFC Courts website is provided for information purposes only and should be disregarded when making decisions on inheritance and any other matters. Whilst every reasonable effort is made to make the information and commentary accurate and up to date, the DIFC Courts makes no warranties or representations to you as to the accuracy, authenticity or completeness of the content on this website, which is subject to change at any time without notice. The information and commentary does not, and is not intended to, constitute legal advice by the DIFC Courts or any person employed or connected with it or formerly so employed or connected, to any person on any matter, be it in relation to inheritance, succession planning or otherwise. You are strongly advised to obtain specific, personal advice from a suitably qualified lawyer in relation to your personal circumstances and your objectives. The DIFC Courts does not assume any liability and shall not be liable to you for any damages, including but not limited to, direct or indirect, special, incidental or consequential damages, losses or expenses arising in connection with this website, its administration and any content or lack thereof found on it. The information on this web site is not to be displayed except in full screen format. Although care has been taken to provide links to suitable material from this site, no guarantee can be given about the suitability, completeness or accuracy of any of the material that this site may be linked to or other material on the internet. The DIFC Courts cannot accept any responsibility for the content of material that may be encountered therein.


Quality Policy

The DIFC Courts is committed to establishing, implementing, and maintaining a quality management system that is in line with the DIFC Courts’ Vision, Mission and Strategy. The DIFC Courts’ quality management system ensures the implementation of effective policies, procedures and other documented information to achieve efficient work processes and customer centricity.

The senior management of the DIFC Courts are committed to the continual improvement of the quality management system by: