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DIFC Courts forges alliance with Dubai SME

DIFC Courts forges alliance with Dubai SME

September 24, 2019








  • SMEs increasingly keen to include practical dispute protection in their commercial agreements
  • Dynamic delivery of the region’s first Small Claims Tribunal (SCT) in the first six months of 2019 was particularly striking
  • Agreement to also open awareness of the DIFC Courts Wills Service Centre (WSC) and its business-relevant wills

Dubai, United Arab Emirates; 25 September 2019:The Dubai International Financial Centre (DIFC) Courts has signed a cooperation agreement with Dubai SME, the agency of Dubai Economy mandated to develop the small and medium enterprise sector. The terms of the memorandum state that the two entities will collaborate to provide Dubai SME member companies with information and access to the DIFC Courts services, including the Small Claims Tribunal (SCT).

An increasing number of small businesses and individuals based outside of the Dubai International Financial Centre (DIFC) are choosing to have their commercial disputes resolved by the DIFC Courts’ Small Claims Tribunal (SCT), according to new statistics released by the DIFC Courts in August 2019.

The first six months of 2019 was particularly noteworthy for the SCT, with its case load increasing by 34% to 321 claims. Reinforcing the ‘Smart’ SCT’s increasing appeal to individuals and SMEs, the total value of claims increased by 23% in the first half of 2019, rising from AED 30.6 million to AED 37.5 million.

Zaki Azmi, Chief Justice, DIFC Courts, said: “This cooperation agreement demonstrates unity of mission by two Dubai entities, working in tandem to support the growing small and medium enterprise sector. By utilising extensive mediation expertise here at the DIFC Courts, the SCT services are becoming an increasingly popular option for individuals and businesses in Dubai, UAE and beyond.We are very excited about the prospect of collaborating with Dubai SME to educate the community about our user-friendly form of dispute resolution, as well as affording a more robust and innovative consultation service to efficiently resolve matters.”

 Abdul Baset Al Janahi, Chief Executive Officer (CEO), Dubai SME, said:“Providing alternative dispute resolution options to otherwise costly and time-consuming litigation is a pre-requisite for SME competitiveness and growth. The partnership between Dubai SME and DIFC courts will link the SME community in the UAE to internationally competent expertise and knowledge on mediation and litigation, enabling them to settle their business disputes amicably. It’s a milestone for Dubai SME in our efforts to make Dubai a global hub for entrepreneurial growth and we look forward to our SMEs acquiring new capabilities and potential through the knowledge-building programmes and services offered by the DIFC Courts.”

The UAE government’s strategy to diversify the economy will largely rest on the creation of a strong and vibrant SME sector. The government’s Vision 2021 projects SME participation in the UAE’s non-oil economy to reach 70%. According to a 2019 *report, 400,000 SMEs already contribute over 60% of the non-oil economy and provide 86% of the private workforce. They make up 73% of the UAE’s wholesale and retail trade sector, 16% of the services sector, and 11% of the industrial sector.

 Nassir Al Nasser, SCT Judge & Registrar, said: “SMEs can benefit from the proven capacity to resolve disputes amicably at the DIFC Courts. Through the award-winning smart SCT, firms with claims can also access a virtual courtroom online from anywhere in the world. With the option of serving notice via instant messaging and social media, SMEs can also now solve legal problems using their smartphones or laptops with minimal interruption even as they travel.”

 The agreement will also aim to highlight the business protection for SMEs through the DIFC Courts’ Wills Service Centre, a joint initiative of the Government of Dubai and the DIFC Courts that gives non-Muslims investing and living in the UAE the option to pass on their assets and, in accordance with the instructions in their Will. A range of wills offered to the public include the Business Owner and Financial Assets Will, both of which can prove invaluable to the SME community.


Privacy Policy

The Dubai International Financial Centre Courts and all its affiliates are committed to preserve the confidentiality, integrity and availability of client data and personal information.

Dubai International Financial Centre Courts and all its affiliates employees, vendors, contract workers, shall follow Information Security Management System in all the processes and technology.

  1. DIFC Courts Top Management is committed to secure information of all our interested parties.
  2. Information security controls the policies, processes, and measures that are implemented by DIFC Courts in order to mitigate risks to an acceptable level, and to maximize opportunities in order to achieve its information security objectives.
  3. DIFC Courts and all its affiliates shall adopt a systematic approach to risk assessment and risk treatment.
  4. DIFC Courts is committed to provide information security awareness among team members and evaluate the competency of all its employees.
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  6. DIFC Courts and all its affiliates shall comply with all regulatory, legal and contractual requirements.
  7. DIFC Courts and all its affiliates shall provide a comprehensive Business Continuity Plan encompassing the locations within the scope of the ISMS.
  8. Information shall be made available to authorised persons as and when required.
  9. DIFC Courts Top Management is committed towards continual improvement in information security in all our processes through regular review of our information security management system.


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Quality Policy

The DIFC Courts is committed to establishing, implementing, and maintaining a quality management system that is in line with the DIFC Courts’ Vision, Mission and Strategy. The DIFC Courts’ quality management system ensures the implementation of effective policies, procedures and other documented information to achieve efficient work processes and customer centricity.

The senior management of the DIFC Courts are committed to the continual improvement of the quality management system by: