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General guidelines for electronic bundles in the DIFC Courts


This protocol is a guideline to be used by Counsel and the Courts. It is intended to encourage and facilitate the use of electronic documents for cases in the DIFC Courts Court of First Instance (CFI) and Court of Appeal.

Filing and Service

Important notice:

Non-compliance with the above guidelines may result in your electronic bundle being returned.

During the hearing Counsel should refer to the electronic bundle numbering when addressing the Court.

Access to e-Bundle:

  1. Login to e-registry portal
  2. Click Our Cases Tab
  3. Click on specific case, right hand side of your case details e-bundle access icon will be available to navigate e-Bundle

Alternatively you can access your e-bundle using the following url:

Service Fee

Users of the CaseLines service will be charged $0.35 per page loaded into the system.

There is a minimum fee of $150 per case.

Support Contact

To contact CaseLines support, please visit our support desk at: or email '' ,Phone: 8000 320346

Support is available between UK business hours - 09:00 to 17:00 GMT (Monday to Friday and excluding public / bank holidays).

This service is offered by a third-party and please contact the support contact for further information


Privacy Policy

The Dubai International Financial Centre and all its affiliates are committed to preserve the confidentiality, integrity and availability of client data and personal information.

Dubai International Financial Centre and all its affiliates employees, vendors, contract workers, shall follow Information Security Management System in all the processes and technology.

  1. DIFC Courts's Top Management is committed to secure information of all our interested parties.
  2. Information security controls the policies, processes, and measures that are implemented by DIFC Courts in order to mitigate risks to an acceptable level, and to maximize opportunities in order to achieve its information security objectives.
  3. DIFC Courts and all its affiliates shall adopt a systematic approach to risk assessment and risk treatment.
  4. DIFC Courts is committed to provide information security awareness among team members and evaluate the competency of all its employees.
  5. DIFC Courts and all its affiliates shall protect personal information held by them in all its form.
  6. DIFC Courts and all its affiliates shall comply with all regulatory, legal and contractual requirements.
  7. DIFC Courts and all its affiliates shall provide a comprehensive Business Continuity Plan encompassing the locations within the scope of the ISMS.
  8. Information shall be made available to authorised persons as and when required.
  9. DIFC Courts’s Top Management is committed towards continual improvement in information security in all our processes through regular review of our information security management system.


The content of the DIFC Courts website is provided for information purposes only and should be disregarded when making decisions on inheritance and any other matters. Whilst every reasonable effort is made to make the information and commentary accurate and up to date, the DIFC Courts makes no warranties or representations to you as to the accuracy, authenticity or completeness of the content on this website, which is subject to change at any time without notice. The information and commentary does not, and is not intended to, constitute legal advice by the DIFC Courts or any person employed or connected with it or formerly so employed or connected, to any person on any matter, be it in relation to inheritance, succession planning or otherwise. You are strongly advised to obtain specific, personal advice from a suitably qualified lawyer in relation to your personal circumstances and your objectives. The DIFC Courts does not assume any liability and shall not be liable to you for any damages, including but not limited to, direct or indirect, special, incidental or consequential damages, losses or expenses arising in connection with this website, its administration and any content or lack thereof found on it. The information on this web site is not to be displayed except in full screen format. Although care has been taken to provide links to suitable material from this site, no guarantee can be given about the suitability, completeness or accuracy of any of the material that this site may be linked to or other material on the internet. The DIFC Courts cannot accept any responsibility for the content of material that may be encountered therein.